Terms & Conditions

Delivery Policy

Delivery is free of charge Worldwide. Delivery is by Royal Mail first class and should be with you within 2 - 5 days for delivery within the UK and mainland Europe. International deliveries please allow 5 - 7 working days.

Special delivery is by arrangement, please email us or telephone 01423 563458.

Cancellation Policy

Should you decide to cancel your order prior to shipment, a full refund will be issued. If your item has already been shipped, it may be returned to us in accordance with our Returns and Refunds Policy.

Returns and Refunds Policy:

Should you be unsatisfied with delivered goods, items can be returned to the following address within 7 days of receipt of goods for a refund:

Blue Slate Videos
2 Grove Park Court
Harrogate
North Yorkshire
HG1 4DP

  1. Only the cost of the items purchased are refundable, shipping costs are not refunded.
  2. All items must be returned by "to be signed for" to ensure delivery.
  3. All items must be returned in perfect saleable condition.

Should you have any queries relating to your order, please email us or call 01423 563458.